Inf CRM Features in Detail
Inf CRM brings together sales, memberships, scheduling, cashbox, inventory, payroll and analytics. Configure staff permissions and automate workflows across one club or multiple locations.
Inf CRM is a management system for fitness clubs, studios and chains. Sales, client records, memberships, scheduling, cashbox, inventory, payroll, marketing and reporting work together. Access permissions are configured around staff responsibilities, and the activity log helps review changes.
Memberships & Client Management
Comprehensive client lifecycle management from initial sign-up to long-term retention. Track every interaction, manage renewals automatically, and never lose a client due to administrative oversight.
- Smart automated reminders for expiring memberships with customizable templates
- Complete client history tracking visits, purchases, and communication
- Flexible freeze and hold options with automatic billing adjustments
- Seamless imports from Excel/CSV and integration with existing systems
- Client segmentation for targeted marketing campaigns
- Automated follow-up sequences for inactive members
Schedule & Room Management
The schedule brings together group classes and personal trainer appointments. Staff manage rooms, times, participants, available places and waitlists.
- Weekly class schedules by service, room and trainer
- Trainer working shifts and personal client appointments
- Class participants, memberships used and available places
- Waitlists for fully booked classes
Cashbox & Financial Management
Complete financial control with detailed tracking of all transactions, refunds, and revenue streams. Maintain accurate records and ensure financial transparency.
- Daily cashbox operations with secure shift closing procedures
- Comprehensive refund and correction system with role-based permissions
- Multi-payment method support: cash, card, bank transfer, digital wallets
- Product and service inventory management with automatic stock tracking
- Detailed revenue reports by day, trainer, service, and payment method
- Tax reporting and compliance features for different jurisdictions
Analytics & Business Intelligence
Data-driven insights to help you make informed business decisions. Track performance, identify trends, and optimize your operations for maximum profitability.
- Real-time sales, retention, and churn dashboards with key metrics
- Performance analytics for trainers, services, and membership types
- Client cohort analysis and reactivation campaign tracking
- Revenue forecasting based on historical data and trends
- Custom report builder with drag-and-drop functionality
- Export capabilities to CSV, PDF, and integration with accounting software
Staff & Trainer Management
Efficiently manage your team with comprehensive tools for scheduling, performance tracking, and communication. Keep your staff motivated and productive.
- Staff scheduling with shift planning and availability tracking
- Performance metrics and commission calculation automation
- Internal communication system with announcements and messaging
- Training records and certification management
- Payroll integration with hours tracking and overtime calculation
- Staff portal for self-service scheduling and communication
Marketing & Client Engagement
Build stronger relationships with your clients through targeted marketing campaigns, automated communications, and personalized experiences.
- Email and SMS marketing campaigns with segmentation
- Automated birthday and anniversary reminders
- Referral program management with reward tracking
- Client feedback collection and review management
- Social media integration for content sharing and engagement
- Loyalty program features with points and tier management
