One system instead of disconnected tools
Inf CRM keeps the complete client journey in one workspace: first enquiry, membership purchase, visits, freezes, renewals and additional sales. Administrators do not have to copy the same information between spreadsheets, chats and accounting notes.
- Unified client and membership history
- Schedules, rooms and trainer availability
- Payments, cashbox and debt control
- Sales, retention and attendance dashboards
Built around fitness operations
A generic sales CRM stops at the deal. Inf CRM continues into the daily operation of the club, where memberships expire, weekly schedules are formed from services and clients need timely reminders.
- Membership freezes and extensions
- Visit tracking workflows
- A weekly schedule based on club services
- Automated renewal and inactivity follow-ups
Clear data for owners and staff
Role-based workspaces give each team member the information they need. Owners see revenue and retention, managers monitor operations, and reception staff handle visits and payments without navigating complex reports.
Launch without stopping the club
We help prepare and import client, membership, visit and payment data, configure roles and train the team. The goal is a controlled transition with a usable workspace from the first working day.
What changes in daily work
After the move, staff no longer have to assemble the client story from several sources. The client record, memberships, purchases and visits sit together, so routine questions are answered faster and with less risk of inconsistency.
Managers spend less time reconciling lists, reception follows a clearer shift workflow, and owners get data that can be compared across periods when making decisions.
For independent clubs and growing networks
Inf CRM helps a small studio replace disconnected spreadsheets without making the process unnecessarily complex. Multi-location clubs gain common operating rules, role-based access and a consistent approach to client data.
- Boutique fitness studios
- Gyms
- Yoga and wellness centres
- Multi-location clubs
When a club is ready for CRM
The need usually becomes clear when spreadsheets are no longer updated on time, important knowledge depends on one administrator, or the owner cannot quickly answer questions about revenue, debt and renewals. A CRM establishes one operating process before growth makes the existing disorder more expensive.
Fitness club CRM questions
How is Inf CRM different from a generic sales CRM?
A generic CRM usually focuses on leads and deals. Inf CRM continues after the sale by keeping memberships, visits, services, payments, cashbox activity, the weekly schedule and client history in one operational workspace.
Is the system suitable for a small club?
Yes. A small studio can start with central client and membership records instead of maintaining separate spreadsheets. The same data and operating rules remain useful as the team grows.
Can an existing client database be transferred?
Yes. Data can be prepared from spreadsheets or an export from the previous system. Before import, it is important to review duplicates, contact formats, active memberships and balances.
How long does implementation take?
Timing depends on the quality of source data and the number of workflows. Preparation includes file review, import, role configuration and staff onboarding so the team can move to one workspace.
How do different staff roles use the CRM?
Role-based access separates daily responsibilities. Reception works with clients and payments, trainers receive the context they need, and managers and owners monitor operations and reporting.
Can several clubs be managed?
Inf CRM supports club and location workflows in one system. The exact structure is configured around network processes, staff permissions and the required level of data access.
